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SHIPPING & RETURNS

SHIPPING POLICY

Order Fulfillment

All physical products sold on the Just Be Better website are print-on-demand items. This means each product is made to order once your purchase is placed.

All apparel and physical merchandise are fulfilled and shipped by our trusted third-party partner, Printful.

Processing Time

  • Orders typically take 2–5 business days to be produced before shipping.

  • Production times may vary during peak seasons or promotional periods.

Once your order has been fulfilled, it will be shipped using the selected shipping method at checkout.

Shipping Times

Shipping times vary based on destination and carrier but generally range from:

  • 3–7 business days for domestic orders (U.S.)

  • 7–21 business days for international orders

Please note that shipping times are estimates and may be affected by carrier delays, customs processing, weather, or other factors beyond our control.

Shipping Confirmation & Tracking

Once your order ships, you will receive a shipping confirmation email with tracking information. Tracking updates may take up to 24 hours to appear.

Shipping Rates

Shipping costs are calculated at checkout based on your location, order size, and selected shipping method.

​​RETURN & EXCHANGE POLICY​

Print-On-Demand Policy

Because all products are made to order, we do not accept returns or exchanges for reasons such as:

  • Incorrect size selection

  • Change of mind

  • Preference changes

We strongly encourage customers to review product descriptions and size charts carefully before placing an order.

Damaged or Incorrect Items

If you receive an item that is:

  • Damaged

  • Defective

  • Incorrect (wrong item, color, or size due to fulfillment error)

Please contact us within 7 days of delivery with:

  • Your order number

  • A clear photo of the issue

We will work with Printful to issue a replacement or refund at no additional cost to you.

Lost Packages

If your package is marked as delivered but cannot be located, please contact the carrier first. If the issue remains unresolved, reach out to us and we’ll assist where possible.

Refunds

Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

Contact Us

If you have any questions about shipping, returns, or exchanges, please reach out through our Contact page and include your order number for faster assistance.

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